I have a canon pixma mx920 printer. It is connected via wifi. I have a desktop computer running windows 7 and have no trouble printing from it. The trouble that I am having is printing from my laptop which is running windows 8.1. I have installed the printeron the laptop but when I go to print it says that it cannot communicate with the printer. I have gone into printer properties and ticked bidirectional printing but when I apply it doesn't keep the changes. Can you help.Original Title: Printing problems with wifi.
Hi Sandra,Thank you so much for your reply and I apologize for the delay in responding to this thread.This issue usually happens when there are some issues with the printer driver, the printer service is not running or some printer associate system files are damaged.Since this printer was working fine with your Windows 7 computer and the issue has started very recently, it seems that there could be some issue with the printer service on the computer.
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